Privacy Policy

LiveWell Homes, LiveWell Builds, and Renovate My Probate are brands operated by Legacy Group, Inc (collectively "LiveWell Homes," "we," "us," or "our"). We provide real estate and renovation services in Southern California. This Privacy Policy explains what information we collect when you visit this website or contact us by phone, text, or form, and how we use and protect that information. It applies to all users, regardless of the state in which they reside.

Information We Collect

We collect information you voluntarily provide, such as your name, phone number, email address, mailing or property address, and details about your real estate or renovation inquiry (for example, property condition, timeline, or probate/trust situation). This may be submitted through a website form, a phone call, a text message, or email. We do not collect sensitive personal information you don't choose to share with us.

How We Use Your Information

We use the information you provide to respond to your inquiry, evaluate a property, schedule consultations or estimates, coordinate renovation or construction work, and communicate with you about your real estate or renovation project. We may also use it for internal recordkeeping and to improve our services.

Cookies & Website Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve its performance and content. You can disable cookies in your browser settings; doing so may limit some site functionality. We do not use cookies to build advertising profiles for sale to third parties.

How We Share Information

We do not sell, rent, or share your phone number or personal information with third parties for promotional or marketing purposes. Data will not be sold or shared with third parties for promotional or marketing purposes. Your information is used solely to provide real estate and renovation services to you. We may share information with service providers who help us operate our business (such as website hosting or form processing) solely to perform those functions, or when required by law.

No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service, is permitted. All other categories of use exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. This applies to all users, regardless of state of residence.

Text Messages & Phone Calls

If you provide your phone number, we may contact you by phone or text message regarding your real estate or renovation inquiry. Message and data rates may apply, and message frequency may vary. You may reply STOP at any time to opt out of text messages, or HELP for assistance. Full terms for our text messaging program are set out in the section below and in our Terms and Conditions.

SMS Text Messaging Program Terms

The following terms apply to our SMS text messaging program:

1. We use SMS to communicate with you about your real estate and renovation inquiry, including to respond to questions, confirm appointments and property visits, send reminders, and notify you of schedule updates or important changes.
2. You can cancel the SMS service at any time by texting STOP. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time and we will resume sending SMS messages to you.
3. If you are experiencing any issues with the messaging program, reply with the keyword HELP for more assistance, or get help directly at james@livewellhomesca.com or (714) 410-2425.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read this Privacy Policy in full or contact us at james@livewellhomesca.com.

Consent to receive text messages or phone calls is not a condition of purchasing any property, product, or service.

Data Security

We take reasonable administrative and technical measures to protect the information you provide from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may ask us to correct, update, or delete the personal information we hold about you by contacting us using the information below. You may also opt out of future communications at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

Contact Us

Questions about this policy can be directed to: james@livewellhomesca.com · (714) 410-2425 · Contact page

LiveWell Homes
1350 E Chapman Ave #4342, Fullerton, CA 92834